Cancellation and No Show Policy
Out of respect for all of our clients that could have gotten an appointment and weren't able to, and our staff working by appointment only, below is our cancellation policy.
- We require that you give at least 24 hours notice for canceling an appointment.
- Repeat no shows or late cancellations, will require future appointments to be booked by calling and may you be asked to pay for the appointment in advance.
- After you receive notice from your 1st missed appointment, if "no shows" continue, future appointments will not be allowed to be booked online, but may call to schedule an appointment AND will be asked to pay for the appointment in advance to reserve it. Pre payment is non-refundable if you miss the appointment.
- Appointments booked for the same day are considered confirmed and will be subject to the cancellation/no show policy.
Our business is appointment based. When you book an appointment, Pure Envy makes sure your Therapist is there early for your appointment, set up, and ready, with respect for you and your time. Please be respectful of our other clients and therapist's time.
Please . . . we understand life happens, call if you have a challenge.
Thank you for understanding. If you have any questions please call us directly at 631-255-0095.
I will be happy to answer any questions you have! Hope to see you soon!